The Public Utilities Regulatory Commission (PURC) has assured prospects of Electricity Company of Ghana (ECG) of its dedication to guaranteeing that the Company resolves technical anomaly relating to the purchase of electricity.
The Commission, in a statement, said it was carefully monitoring the scenario and was in full discussions with the service supplier to deal with the difficulty.
The ECG on Tuesday, September 27, 2022, knowledgeable its prospects on the E-cash and PNS metering programs that due to a technical challenge, purchase of electricity credit score had been interrupted, affecting prospects in Volta, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Tafo.
The Company on Thursday, September 29, 2022, said that it was working to rectify the technical anomaly, which had affected the purchase of electricity.
It, subsequently, urged prospects within the Greater Accra, Central, Eastern, Western and Volta areas to go to the Company’s district workplaces to purchase electricity.
Meanwhile, some prospects have described the incident as unlucky and requested the PURC to direct ECG to compensate these affected.